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Experiences

How to improve customer satisfaction?

The quick answer is to go ahead and ask your customer. Yes, no one else but your customer can only explain what are their pain points, which are the tedious processes consuming most of their time & energy! Well, exactly those are the areas where one can think and provide appropriate solutions which will give […]

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Experiences

Is Matt trending or only I feel so?

Well, there is no reason why the name Matt shouldn’t be trending. He is the founder and part of Automattic. A big name in the WordPress ecosystem. Recently acquired Tumblr. Received funding from Salesforce. Always in the news because of the new Gutenberg editor! But lately, I have been observing some of WordPress service providers […]

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WordCamp Pune 2019

This was my 3rd WordCamp in Pune. The special thing was that I was also a speaker and not just an attendee. Through this blog post, I take the opportunity to say thanks to WordCamp Pune 2019 Organisers. The venue was Indian Institute of Science Education and Research (IISER), Pune. The campus was so awesome […]

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Experiences

Slack mark message as unread

I’m personally very much used to marking emails as unread which are to be actioned later. This way I can prioritize the replies and I can make sure that I don’t miss any email. Since I started using Slack, I was missing this feature in Slack.